The Mandarin Experts privacy policy guarantees that all of your personal information is strictly private and safe from harm or abuse. All information you pass along to us while on the site is secure and strictly confidential.
Why We Collect Information
We collect information to enable us to provide a more customized service (for example, your personal information allows us to create your user profile, Mandarin Experts ID). We think this better level of service is good for the student. In addition, your contact information allows us to inform you of your online course assignments, grades, our latest product announcements, updates, offers, and events.
What Information We Collect
When you visit our web site, you may provide us with three types of information:
Explicit information: In order to create a Mandarin Experts account, and customize your profile, you can choose to disclose personal information (such as email address, city of residence, hobbies, etc). You can access and edit this information whenever you like.
Implicit information: When you use the site, we collect usage data (how many times you login, which lessons you study, how long you spend on them, etc).
Exchange information: We also store information that you have exchanged with any of the Mandarin Experts staff (instructors, website team, etc.).
These three types of information help us serve you better as an online student, in-person student, and website visitor.
Mandarin Experts Uses Cookies
Like most other websites, Mandarin Experts uses a standard technology called “cookies” to collect information on how the website is used, and to make usage more convenient for the user. A “cookie” is very small text document which, if your browser settings permit it, our website places on your computer. Cookies help us recognize you and tailor your experience to settings you have chosen. It is important to note that cookies do not allow us to gather any private information.
Other Information Collecting Techniques
We also use our web server logs to see how our website is used. This information can include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our Web site.
How We Protect You
Mandarin Experts takes extensive measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. This includes techniques used while developing this website to secure your information after input into the website, keeping this website up to date to prevent security breaches, etc.
Any security breaches in which personal information may be accessed will result in swift action from our technical team, including notifying affected and possibly affected parties as to the breach.
Online Payments
Mandarin Experts accepts online payments through Paypal, a secure online payment processor. At no time do any of our website visitors enter financial information directly into our website. This information is entered on a secured (SSL) page on the Paypal server, and are directed back to our website with information on whether or not the payment succeeded. At no time is your financial information stored on, transmitted through, or held on our website. Any payment information you choose to disclose in personal communication on paper (registration forms, payment forms, etc.) with Mandarin Experts is held securely with our business files.
How We Use Your Information
We use personal information only for the purposes of administering our business activities and providing customer service. Occasionally, we may also use the information we collect to notify you about important changes to our website, as well as new services and special offers we think you will find valuable.
If you do not want us to keep you up to date with Mandarin Experts news, updates and the latest information on our product and services, click Your Account and update your personal contact information and preferences. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.
Sharing Information with Third Parties
Mandarin Experts will never share your information with a third party unless directed to do so via an official legal process.
Other Privacy Concerns
If you have other questions or concerns about the Mandarin Experts Privacy Policy, please contact us.